Returns

In the event that your delivery is not suitable, we accept returns and will refund your purchase in full. Only the shipping costs are at your charge. Contact us as soon as possible via this address in case of return: Colis@moitiémoitié.com .

Please note: You have 8 days to return your order between receipt and dispatch. If the package does not reach us, and there is no proof of shipment and tracking, we cannot refund you.

 

Remember to stamp your package with a tracking number

 

Deliveries

All our packages are sent by Mondial Relay.

In each of your orders, you will receive a tracking number in the shipment confirmation email.

All packages are sent Monday to Friday.

Each time you pick up your order, it will be delivered to your home within 2/3 working days, subject to delivery deadlines.

In case of delivery problems, please contact us at this address Colis@moitiémoitié.com

Please note: we are not responsible for the delays of our service providers
If the parcel is indicated as "delivered" on the tracking site, even though it has not arrived at your home, we do not consider ourselves responsible in any way, and cannot reimburse you.

In this case, you must notify our service providers, indicating the tracking number.